Welcome to FOAN REALTIES BUSINESS NETWORK!
A ministry of poverty reduction and additional or alternative source of income.
This policy was developed to provide you with a clear understanding of the organisation’s philosophy, as well as what the organisation expects of its realtors with regard to performance and conduct.
All realtors of the organisation are subject to the code and conducts contained in this document. The policies stated herewith are subject to change at any time at the sole discretion of the Company. You will be receiving updated information regarding any changes in policy when applicable.
Realtors are obliged to provide all information to the company any changes in their personal details, such as names, contact address, email address and bank account number.
Hours of Work:
The organisation’s normal working hours are from 9.00a.m to 5.00 p.m on week days and 10a.m to 2p.m on Saturdays and Holidays (if prebooked). Realtors are obliged to work within these hours.
Realtors should ensure they get verified through the business/realtors manager in the company by providing any approved national identification cards e.g International passport, drivers licence, national ID card or voters card. Which should be uploaded if registering online/app.
Realtors should ensure that their electronic identity card are downloaded from the back office on the app and presented during trainings, seminars, tours etc. The eI.D card should always be handy in your phone when visiting the office incase of any verification.
Inspection Days & Hour:
Mon - Sat: 10am Prompt Public Holidays - 10am Prompt (if prebooked)
CODE OF ETHICS AND STANDARDS OF PRACTICE:
All realtors are required to exhibit ethical conduct and act professional at all times.
The purpose of this policy is to establish standards of conduct deemed necessary to advance the beneficial ends and foster the professional relationship between the company and realtors.
This Code of Business Conduct covers a wide range of business practices and procedures. It does not cover every issue that may arise, but it sets out basic principles to guide all realtors of the Company.
In addition, Company policies apply to various Company operations, and you need to know and follow those policies that apply to our business and procedures regularly.
The basic principles discussed in these codes are subject to any Company policies covering the same issues.
1. Compliance With Laws, Rules and Regulations
Obeying the law is the foundation on which this organisation’s ethical standards are built. Realtors must respect and obey the laws, rules, and regulations of the country and states in which we operate.
2. Competition and Fair Dealing
We seek to outperform our competition fairly and honestly. We seek competitive advantages through superior performance never through unethical or illegal business practices e.g bad mouthing, lies etc.
Stealing proprietary information, possessing trade secret information that was obtained without the owner’s consent. Also we do not tolerate poaching or stealing a fellow realtor's client and downline. If caught, you will be disqualified from the network and possibly handed over to the police.
3. Improper use of platform
We expect all our realtors to make proper use of our platforms and ensure that only our company products are promoted using such avenue.
4. Discrimination and Harassment
The diversity of the Company’s realtors is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of engagement and will not tolerate any illegal discrimination or harassment based on race, colour, religion, gender or national origin.
5. Health and Safety:
The Company strives to provide each realtor with a safe and healthy business environment. Violence and threatening behaviours are not permitted. Realtors are expected to visit office premises free of the influences of alcohol, illegal drugs or controlled substances. The use of illegal drugs or harmful objects in the workplace, premises or events will not be tolerated.
Realtors must maintain the confidentiality of proprietary information entrusted to them by the Company or its customers or agents, except when disclosure is authorized in writing by a Director or required by laws or regulations. Proprietary information includes all non-public information that might be of use to competitors or harmful to the Company or its customers or agents if disclosed. It includes any information that the company has entrusted to you.
7. Compliance Policy
We must all work to ensure prompt and consistent action against violations of this code. However, in some situations it is difficult to know right from wrong.
Also since we cannot anticipate every situation that may arise, it is important that we have a way to approach a new question or problem. These are the steps to keep in mind: -Make sure you have all the facts. In order to reach the right solutions, we must be as fully informed as possible. There is zero tolerance in misrepresenting the company, its products, price or standards. If not sure, please contact the appropriate channels. -Ask yourself: What specifically am I being asked to do? Does it seem unethical or improper? This will enable you to focus on the specific question you are faced with and the alternatives you have. -Refer any issue to the company. This is the basic guidance for all situations. In many cases, your direct upline will be more knowledgeable about the question and will appreciate being brought into the decision-making process. -You may report violations in confidence and without fear of retaliation. If your situation requires that your identity be kept secret, your anonymity will be protected. The Company does not permit retaliation of any kind against realtors or staffs of the company. -Manage and satisfy client at all times. A client disgruntlement or dissatisfaction will equally be born by the realtor or associate. -Always ask first, act later: If you are unsure of what to do in any situation, seek guidance before you act. You can always send mails to firstname.lastname@example.org and expect quick response.
8. Remaining an active realtor
-Frequent inspection by your client; Realtors must always try as much as possible to bring or send clients to the office for inspection on regular basis, -Increasing down line registration; The way you can increase sales and benefit from indirect sales is through recruitment of vibrant and passionate downlines; this would enable you benefit from the indirect commission and team building rewards. -Attending Events and trainings; When you attend events you get informed and updated about the products and developments in our estates. We organise trainings for new realtors and we expect old ones to also benefit from it. -Social Media Updates; Following, sharing and liking our social media posts and articles on our social media handles
1. Associate - FREE 2. Realtor - N2,100 3.Corporate Realtor - N52,500
Note: Lots of rewards attached upon registration. And registration is renewable annually.
Realtors can download lots of marketing e.g flyers, videos, audios, documents, pictures etc on their back end in the App or Portal.
A. REFFERAL REALTOR
A referral realtor shall be referred to as a realtor having direct relationship with the property owner(s). For any realtor to be qualified as a referral realtor, he/she must; 1. Have a power of attorney or right to sell from the property owner(s) duly signed. 2. He/ she must be ready to transfer the exclusive right to sell to Foan Realties Ltd 3. All document related to the property for necessary search must be submitted to Foan Realties Ltd. 4. Foan Realties Ltd is entitled to 20% agency fee (if selling on owner's behalf) which is deductible from source. Although, the 20% agency fee may be negotiable by the property owner.5. Foan Realties Ltd has the right to meet with the property owner(s) for authentication and genuity of the property.
Note: Subject to the above policies the referral realtor is entitle to 5% agency fee from FOAN Realties Ltd.
B. SELLING REALTOR
1. A selling realtor shall be referred to as a realtor bringing in buyer to purchase our property. He or she has the direct link to his buyer and exclusive right to negotiate, represent and close property deal on behalf of his/her client. He/she must adhere strictly to the realtors code of ethics and standards of practice and perform the following; 1. Make proper negotiation through written offer from the buyer. 2. Represent the buyer in any closable deal. 3. Inspect the property on behalf or with the buyer. 4. Protect the interest of Foan Realties Ltd and also the buyer.